What's New in 2022 for Retail

On this Authentic Avenue podcast episode, my guest is Dan Hodges. He's the Founder & CEO of Retail Store Tours, through which Dan leads corporate leadership teams, boards, affluent tourists, global travelers, and more through experiential tours through the world's foremost retail landscapes.

Today, Dan and I talk about why he got into that business (which started with conference tours, if you can believe it, at the National Retail Federation Big Show), including how it grew from one tour in NYC to a global phenomenon.

We also talk about Dan's timely entry into China in the fall of 2019, and how his experience there led to outsized growth (not business slowdown) during COVID.

Finally, we move to what Dan knows best. What do you not see in a retail store, despite what you look at?