Safe Shopping & Employee Training

The “Safe Shopping & Employee Training” Shopper Safety is the number one priority for shoppers today. Learn the best practices from companies that are leaders in shopper safety.

Who should attend: Executives in corporate, human resources, customer insights, and customer marketing should attend. All executives in operations in the retail, grocery, restaurant sectors and global brands should attend to understand the state of safe shopping, which is a business imperative today.

Digital Commerce & CRM

The “Digital Commerce & CRM” These systems turned out to be critical for companies sta afloat during a time when physical retail was closed. Meet with companies that are driving the pace of change in digital commerce.

Who should attend: Executives in store operations, employee training, and customer marketing should attend. All executives in the retail, grocery, restaurant sectors and global brands should attend to understand the permanent shifts in digital commerce and how CRM is critical to engaging with customers.

Supply Chain & Logistics

The “Supply Chain & Logistics,” are more important given the impact of COVID-19. We will give you the latest and best practices on the use of RFID and AI, which create the system that makes it possible for retailers and grocers to deliver the food and products we use in our daily lives.

Who should attend: Supply chain, operational executives, merchandizing, customer insights, and customer marketing should attend. All executives in the retail, grocery, restaurant sectors and global brands should attend to understand the state of real time global supply chains.

Smart Digital Signage & In-Store Tech

The “Smart Digital Signage & In-Store Tech” Masterclass focuses the on smart digital signage tech from smart signs to health sensors, AR mirrors and much more.

Who should attend: Executives in store operations, store design, customer insights, and customer marketing should attend. All executives in the store design, grocery, restaurant sectors and global brands should attend to understand the role of digital signage.

AI to Improve the Customer Experience & Operations

The “AI to Improve the Customer Experience & Operations Masterclass” focuses the on practical and near-term application of artificial intelligence for all aspects of retail & grocery operations. The impact of COVID-19 is accelerating the use of AI for customer journey mapping and supply chain management. Coca-Cola uses AI to view social media and understand where, when and how its customers like to consume its products, as well as which products are popular in particular locations.

Who should attend: Executives in operations, supply chain, merchandizing, customer insights, and customer marketing should attend. All executives in the retail, grocery, restaurant sectors and global brands should attend to understand the state of AI and how AI is being utilized in business operations and marketing.

Tech & What’s Next

The “Tech & What’s Next” Masterclass focuses the on technology such as Augmented Reality, Virtual Reality, Voice, Facial Recognition, Robotics, and Streaming Video, which are the drivers of innovation in retail, grocery and restaurants. The shift in consumer behavior is accelerating the use of new technology changing the way people shop.

Who should attend: Executives in corporate planning, store design, operations, technology, customer insights, and customer marketing should attend. All executives in the retail, grocery, restaurant sectors and global brands should attend to understand what is on the horizon and how new technology is changing the shopper journey.

To schedule a Masterclass, please contact us using the form below.

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