Terms of Service
Please read these Terms of Use (the “Terms”) carefully. They form a binding agreement between you and Retail Store Tours (“RST,” “we,” “us,” or “our”) and govern your access to and use of retailstoretours.com (the “Site”) and any tours, bookings, content, and services we make available (collectively, the “Services”). By accessing or using the Site or Services, you agree to these Terms. If you do not agree, do not use the Site or Services.
1. ELIGIBILITY AND ACCOUNTS
You must be at least 18 years old to book a tour or enter into these Terms, and you represent that you meet that requirement. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account, and you agree to provide accurate and current information.
2. BOOKINGS, PRICING, AND PAYMENT
Tour availability, itineraries, and prices are subject to change until a booking is confirmed. Prices are stated in U.S. Dollars and may exclude taxes, fees, gratuities, and third-party charges. By booking, you authorize us (or our third-party payment processor) to charge the applicable amount to your payment method. You are responsible for any transaction, currency-conversion, or similar fees imposed by your financial institution.
3. CANCELLATIONS, CHANGES, AND REFUNDS
Cancellations and changes are governed by the cancellation policy presented at the time of booking. Except as required by applicable law or as expressly stated in that policy, fees may be non-refundable. We may cancel, reschedule, or modify a tour due to weather, venue availability, safety concerns, insufficient participation, or other circumstances, and in that event our liability is limited as described in Section 8.
4. ASSUMPTION OF RISK AND CONDUCT AT VENUES
Our tours take place at retail stores, historic buildings, and other third-party venues that we do not own or control. You acknowledge that participation involves inherent risks, including those associated with walking, stairs, crowds, and public and private premises. You agree to follow all venue rules, the reasonable instructions of our staff, and applicable law, and we may remove any participant whose conduct is unsafe, unlawful, or disruptive, without refund.
5. ACCESSIBILITY
We are committed to working toward digital and, where feasible, physical accessibility, as described in our Accessibility Statement. The physical accessibility of third-party venues is outside our control and varies by location; accommodations are subject to feasibility and reasonable advance notice. Please see our Accessibility Statement and Privacy Policy, which are incorporated by reference.
6. INTELLECTUAL PROPERTY AND ACCEPTABLE USE
The Site and its content — including text, images, logos, itineraries, and other materials — are owned by RST or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use. You agree not to copy, distribute, modify, reverse engineer, scrape, or create derivative works from the Site or its content; interfere with the Site’s operation or security; or use the Services for any unlawful purpose.
7. USER-SUBMITTED CONTENT
If you submit reviews, photographs, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with the Services, and you represent that you have the rights to grant that license and that the content does not violate the rights of others or any law.
8. DISCLAIMERS AND LIMITATION OF LIABILITY
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, RST AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE TOUR OR SERVICE GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
9. INDEMNIFICATION
You agree to indemnify and hold harmless RST and its affiliates, and their respective officers, employees, and agents, from and against any claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.
10. GOVERNING LAW AND DISPUTE RESOLUTION
Any dispute between us will be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules, on an individual basis, and you and RST waive any right to a jury trial or to participate in a class action.
11. CHANGES TO THESE TERMS
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.
12. MISCELLANEOUS
These Terms, together with the Privacy Policy and any policy presented at booking, are the entire agreement between you and RST regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
13. CONTACT
Questions about these Terms may be directed to dan@retailstores.com.
1. ELIGIBILITY AND ACCOUNTS
You must be at least 18 years old to book a tour or enter into these Terms, and you represent that you meet that requirement. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account, and you agree to provide accurate and current information.
2. BOOKINGS, PRICING, AND PAYMENT
Tour availability, itineraries, and prices are subject to change until a booking is confirmed. Prices are stated in U.S. Dollars and may exclude taxes, fees, gratuities, and third-party charges. By booking, you authorize us (or our third-party payment processor) to charge the applicable amount to your payment method. You are responsible for any transaction, currency-conversion, or similar fees imposed by your financial institution.
3. CANCELLATIONS, CHANGES, AND REFUNDS
Cancellations and changes are governed by the cancellation policy presented at the time of booking. Except as required by applicable law or as expressly stated in that policy, fees may be non-refundable. We may cancel, reschedule, or modify a tour due to weather, venue availability, safety concerns, insufficient participation, or other circumstances, and in that event our liability is limited as described in Section 8.
4. ASSUMPTION OF RISK AND CONDUCT AT VENUES
Our tours take place at retail stores, historic buildings, and other third-party venues that we do not own or control. You acknowledge that participation involves inherent risks, including those associated with walking, stairs, crowds, and public and private premises. You agree to follow all venue rules, the reasonable instructions of our staff, and applicable law, and we may remove any participant whose conduct is unsafe, unlawful, or disruptive, without refund.
5. ACCESSIBILITY
We are committed to working toward digital and, where feasible, physical accessibility, as described in our Accessibility Statement. The physical accessibility of third-party venues is outside our control and varies by location; accommodations are subject to feasibility and reasonable advance notice. Please see our Accessibility Statement and Privacy Policy, which are incorporated by reference.
6. INTELLECTUAL PROPERTY AND ACCEPTABLE USE
The Site and its content — including text, images, logos, itineraries, and other materials — are owned by RST or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use. You agree not to copy, distribute, modify, reverse engineer, scrape, or create derivative works from the Site or its content; interfere with the Site’s operation or security; or use the Services for any unlawful purpose.
7. USER-SUBMITTED CONTENT
If you submit reviews, photographs, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with the Services, and you represent that you have the rights to grant that license and that the content does not violate the rights of others or any law.
8. DISCLAIMERS AND LIMITATION OF LIABILITY
THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, RST AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE TOUR OR SERVICE GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
9. INDEMNIFICATION
You agree to indemnify and hold harmless RST and its affiliates, and their respective officers, employees, and agents, from and against any claims, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your violation of these Terms, or your violation of any law or the rights of a third party.
10. GOVERNING LAW AND DISPUTE RESOLUTION
Any dispute between us will be resolved by binding arbitration administered by the American Arbitration Association under its applicable rules, on an individual basis, and you and RST waive any right to a jury trial or to participate in a class action.
11. CHANGES TO THESE TERMS
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.
12. MISCELLANEOUS
These Terms, together with the Privacy Policy and any policy presented at booking, are the entire agreement between you and RST regarding the Services. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
13. CONTACT
Questions about these Terms may be directed to dan@retailstores.com.