Digital Commerce: Immersive Experiences For Connected Consumers
The future of retail is experiences. We feature experiences which tells a story and begins with a narrative presentation by an expert guide. We focus on the Seven Pillars of Retail Excellence in Experience Retail which are: The human touch, Technology, Store design, Brand story, Staff training, Customer management Change. Each of these experiences tells a story that begins with a narrative presentation by an expert guide. Its purpose is to introduce participants to the specific themes of the tour so that they will know what to look for as they visit each store. Each store visit includes not only a curated, behind-the-scenes walk around but also a meeting with the store manager or company representative who will answer any questions you have.
Upon leaving each store, your guide will review with you what you’ve seen and discuss how the store exemplifies a particular aspect of the tour’s overall narrative.