The Transformation Tour: Wall Street
Wall Street is the birthplace of innovation and the modern-day epicenter of the global economy. We will visit and go behind the scenes at innovative food, fashion, and luxury destinations while walking in the neighborhood where George Washington and Alexander Hamilton worked.
- What Is It? Learn how Wall Street and the founding fathers developed new business concepts to create the most vibrant retail market in the world.
- Who Should Tour? Executives who want to experience best-in-class innovation and out-of-the-box thinking.
- What Will I Learn? We will visit stores and other locations that epitomize innovation.
Retail store tours are curated experiences that take you behind the scenes of innovative retail environments to explore cutting-edge design, technology, and customer engagement strategies. They're especially effective at exploring what makes top-performing stores tick. The stores selected for Retail Store Tours are based on several criteria:
Store Design and Layout: How physical space influences customer behavior.
Tech Integration: Use of AI, AR/VR, smart mirrors, and mobile checkout.
Brand Storytelling: How brands communicate through visuals, scent, sound, and service.
Customer Experience Innovations: Personalized service, loyalty programs, and immersive environments.
The 2026 Retail Store Tours program is based on feedback and extensive conversations with retail executives from North and South America, Europe, Asia, and Africa.
Retail Store Tours
- What Is It? Retail Store Tours are expert-led, curated, and time-efficient, with game-changing results and insights.
- Who Should Tour? All executive and operational levels.
- What Will I Learn? The eight Intelligent Engagement Factors that drive revenue.
