How To Stay on the Cutting Edge of Innovation in 2025
Retail Store Tours (retailstoretours.com) the official provider of store tours at the NRF 2025: Retail’s Big Show, develops new and customized store tours each year based on feedback from retailers around the world. The tours offered expose retailers to new business models, best practices, and innovative stores. This year, tours will focus primarily on how successful retailers hire, train, and retain employees.
At the upcoming event, to be held January 11–14, 2025, in New York, Retail Store Tours feature stores of American Dream, Meat Packing, SoHo, the Oculus and iconic stores on Fifth and Madison Avenues. The store visits will highlight the different ways retailers handle hiring and training employees, and how those techniques contribute to employee success and retention.
Over the past year in our conversations with CEOs from many different countries, executives said their priorities for 2025 are hiring, training, and retaining employees. These priorities create a powerful, empathic, and engaged front line. Daniel Hodges, Retail Store Tours CEO, said, “a solid front line provides positive results to the bottom line.” Apple, Nordstrom, Sephora, and many others have employee training as a top priority and daily ritual. They see training as a key factor in retaining employees.
Retail Store Tours is visiting a total of seventy-five stores during the four days of the convention, making Retail Store Tours the largest and most comprehensive store tour provider in the world.
The experts who lead our tours and the ambassadors we meet with at each store are New Yorkers with deep knowledge of retail and with connections to executive decision makers. Retail Store Tours team members speak English, French, Portuguese, Spanish, Italian, Chinese, Arabic, Hebrew, Japanese, and Korean.
In addition to the New York event, Retail Store Tours is also the official store tour of the NRF 2025: Retail’s Big Show events in Singapore and Paris.
Contact hello@retailstoretours.com for more information or to book a tour.
Video Overview of Retail Store Tours, the official provider of store tours at the NRF 2025: Retail’s Big Show (https://vimeo.com/manage/videos/1004565683).