Intelligent Engagement Index: Measuring Business Performance in Real Time

This tour examines the Seven Pillars of Retail Excellence through the prism of technology. Some companies are using technology to help customers navigate their stores, others are using it to engage customers in immersive sensory experiences, and still others are using it to push their brand stories. This tour exposes you to the cleverest ways in which technology is being used to manage customers and, in turn, to help customers seamlessly and effortless manage the store.