Iconic Retailers: Lessons from the Best

There’s a reason that Nordstrom’s has been in business for 118 years: its corporate leadership understands the importance of keeping store executives focused on the customer journey. The same is true for the other iconic retailers that crowd midtown Manhattan. This tour shows you the ins and outs of how these retailers have made it to the top and managed to stay there. It highlights the latest innovations in store design and offers insights into the ideas, influencers and thought processes behind their conception.