NRF Big Show
January 11, 12, 14, 15, 16, 17, 18, 2019
New York City


September 2019
Los Angeles

Retail Store Tours is the official curated store tour for Shop.org 2018 and The NRF 2019 The Big Show


NRF Big Show
January 11, 12, 14, 15, 16,
17, 18, 2019
New York City


Time Warner Center
Madison Avenue
Iconic Retailers
Private Tours

Conveniently organized and coordinated to compliment your NRF Big Show experience


/ networking
Store Visits (5 Stores per Tour)
Re-group / networking

Tour Schedules, Jan. 11, 12, 14, 15, 16, 17, 18, 2019

11 am – 1 pm
1 pm – 3 pm
6 pm – 8 pm



Please sign-up for our emails to be notified when registration becomes available.


Participants can sign-up a guided tour of 5 carefully selected stores at a premier shopping destination. Participants will be instructed to gather at a meeting point where they can sign-in and network. Then tour guides will lead groups to the select stores where a store administrator will speak on the features, innovations, store design experience, customer service enhancements, and brand stories. Each store visit will last 15 minutes, and each tour lasts 2 hours.


Oculus: A Tour for the Senses- Improving The Shopping Experience

This historic and innovative shopping experience is built on the site of the World Trade Center and next to the 9/11 memorial. It is visited by hundreds of thousands of visitors each day and every aspect of the shopping experience and dining is a feast for the senses. See how the newest and largest shopping mall in Manhattan, the Westfield World Trade Center is transforming downtown shopping and using cutting edge design, sales associate training and innovative experiences. Occupying over 365,000 square feet (33,900 m2) of retail space, the Oculus features more than one hundred stores, including premier retail brands, experience centers, and imaginative restaurants, all of which attract a diversified audience of international and local visitors.


Time Warner Center: An Urban Shopping Oasis Focusing on Technology

The Shops at Columbus Circle is an urban shopping mall and oasis in the Time Warner Center in Manhattan. An iconic indoor destination attracting more than 16 million visitors annually, it is the place to shop, dine, live, work and be entertained. See how Amazon and other leading retailers are using technology to enhance the shopping experience. The soaring 2.8-million-square-foot landmark with stunning views of Central Park has transformed Columbus Circle into a cultural portal to Manhattan’s Upper West Side. Experience store innovation, tech, store concepts, merchandising and how brands are seeing sustainability.


SoHo: Innovation & Reinvention

SoHo is one of New York City’s prime shopping destinations and the preferred location for launching a new business concept or reinventing an old one. Throw a stone down any street in the area and you’ll hit a number of exquisite retail destinations. Cobblestoned streets and loft-like spaces make the neighborhood a pleasant spot for shopping and inspiration. Our tour will concentrate on exposing our guests to visionary business innovators and savvy re-inventors. SoHo is the premiere destination of where brands reinvent themselves and new brands are launched. See, experience, network, learn and expand your mind on the innovation a reinvention tour.


Madison Avenue: The Evolution of the Customer Journey

As the epicenter of luxury, Madison Avenue provides the best location for exploring how two concepts, the timeless and the trendy, continue to push the boundaries of taste across product categories and an understanding the changing customer journey. From highly visible treasure troves along the avenue, you’ll have an opportunity to experience design innovation in luxury and beyond. Experience store innovation feel the brand experience and store concepts and see how brands are engaging with their customers and driving results to the bottom line.


Iconic Retailers: How the Giants Reinvent Themselves

This tour of New York’s iconic retailers offers insight into the latest innovations in store design with the ideas, influencers and thought process behind their conception. We will visit stores such as Saks Fifth Avenue, Tiffany and Bergdorf Goodman. Experience store innovation, tech, store concepts, merchandising and these 100 year plus retailers are keeping up with the pace of change.


Corporate Tours

Experience the best New York City has to offer before during and after The Big Show, at your own pace and with a focus on what most interests you. Let us help your group discover new stores, labels, restaurants and sights that are hidden all over the city and are relevant to your business. New York is a retailer’s paradise. Take a corporate tour and get a retail and shopping experience of your life.

Contact us us to arrange your private tour.


September 2019
Los Angeles

Conveniently organized and coordinated to compliment your Shop.org experience



Retail Store Tours offers an immersive learning, networking and relationship building opportunity. It is a brand-new class of active-learning-experience platform. It is organized and coordinated to compliment the NRF Shop.org and Big Show.

If you are interested in being a sponsor, please contact us at sales@retailstoretours.com